Chartwells Higher Education Dining Services

1-855-9-Gather (855-942-8437)

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Chartwells' Guest Service Platform

"YouFirst" is Chartwells' national award winning guest service platform dedicated to ensuring that each guest dining on campus receives superior service from associates. YouFirst was recognized by FoodService Director Magazine and the Culinary Institute of America by being awarded a coveted Goldies Award in the Focusing on the Guest category in 2012. Goldies Awards winners truly signify that gold standard practices have been achieved and excellence does matter in operations.

YouFirst Training Ensures Guest Satisfaction

All Chartwells associates receive YouFirst training combined with recognition and awards. Chartwells believes in placing the needs of associates first so they can effectively place guests first. Training components are meant to inspire passion, loyalty and fun among team members so they can in turn provide outstanding service experiences for our guests.

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